New Brunswick’s Family Services Act [38] includes provisions for protecting children, protecting vulnerable adults, and providing community social services.
The law’s preamble emphasizes the need to protect vulnerable adults, recognizing that older people, people with disabilities, and people who are dependent on others are entitled to protection and can benefit from social services. [39]
A key principle under the Family Services Act is that the adult’s wishes should be taken into consideration in making any decision that affects the adult. The adult should be directly consulted, and in any matter or proceeding affecting the adult, the adult should have the right to be heard. [40]
The adult protection provisions of the Family Services Act apply to “elderly persons” and “disabled persons.” An elderly person is someone who is 65 years old or older:
A “disabled person” is defined as follows:
The Family Services Act defines who a neglected or abused adult is for the purpose of protective services. An older person would be considered a neglected adult if they:
An older person would be considered an abused adult if they are a victim of physical, sexual, or psychological abuse, or are in danger of being a victim. [44] Financial abuse is not covered by the Family Services Act. [45]
In New Brunswick, there is no duty to report abuse or neglect of an adult. Anyone can report the abuse or neglect of an adult to the Department of Social Development.
The Family Services Act allows for a “professional person” to report abuse or neglect and offers some protections for professional persons reporting abuse or neglect. They are protected from legal action as long as they act in good faith.
Professional persons include:
If the Minister of Social Development has reason to believe that an adult may be abused or neglected, they must investigate. The Minister is required to determine whether the security of the person is in danger. [49] The Family Services Act describes what it means for a person’s security to be in danger. The meaning includes abuse and neglect:
The Minister of Social Development has a number of powers to support its investigation. The Minister may:
The Minister conducts investigations through the province’s Adult Protection program.
Following an investigation, if the Minister determines that the adult is an abused or neglected adult, the Minister may:
If the neglected or abused adult does not have mental capacity, then the Minister may:
A person may be put under protective care only if:
In providing protective care, the Minister:
A court order is required before an older person can be placed in any kind of protective care, such as a long-term care facility, without their consent. Within 5 days of placing the adult in protective care, the Minister must either:
Court orders that the Minister may apply for in respect of a neglected or abused adult who does not have mental capacity include:
The court will only grant an order if it appears to be in the best interests of the adult to do so. [59] An order can be in effect for up to one year but can be extended for additional periods of no more than one year each. [60]
The adult may apply to the court to have the order varied or terminated. The court may vary or terminate the order if it is satisfied that circumstances have changed sufficiently since the order was made. [61]
In New Brunswick, there is no single law covering all health professionals. Instead, each health profession is regulated under their own Act. The duties to report a health professional who has potentially abused a patient will therefore depend on the provisions of the applicable legislation. This section outlines two of the Acts governing health professionals. To find the duties which apply to a specific health profession, check the Act that governs that profession. Links to each Act are found in section 2.
The College is responsible for regulating health professionals within their jurisdiction, including making sure members are fit for practice and are not committing any infractions. This process is limited to reviewing the regulated health professional’s actions. If a member has been found to be engaging in abuse, the College’s remedies are limited to restricting a regulated health professional’s practice. The College can remove a person’s practice credentials if they are danger to the public.
A complaint usually will not result in any remedies for the person who has been abused. The specifics of what actions a College can take in regulating a health professional’s actions will depend on the specifics of the Acts governing the practice area.
The Medical Act [62] regulates physicians in New Brunswick and designates the College of Physicians and Surgeons of New Brunswick as the relevant regulatory body.
Certain mandatory reporting obligations apply to physicians:
The Complaints and Registration Committee of the College considers and investigates matters regarding the conduct of any member of the College. It can investigate regardless of whether a written complaint has been received. [65] The Committee may, among other powers, require a member to submit to a physical or mental examination and may appoint an investigator to carry out the investigation. [66]
After investigation, the Committee may:
If the Board of Inquiry hears the matter and determines that the member is guilty of professional misconduct, it may do one or more of the following: [68]
The Nurses Act [70] regulates registered nurses and nurse practitioners in New Brunswick. It designates the Nurses Association of New Brunswick as the relevant regulatory body.
Certain mandatory reporting obligations apply to nurses and nurse practitioners under the Nurses Act:
An employer must report to the College if they have terminated a nurse’s employment because of incompetence or incapacity. [73]
If the College receives a complaint regarding professional misconduct by a member, the Complaints Committee will carry out an investigation. [74]
After investigation, the Complaints Committee may:
The member’s registration may be suspended pending a decision by one of those committees if continued practice could be a danger to the public. [75] The Discipline Committee can make a range of orders, including orders to: [76]
Regulated health professionals may also have some duties to report abuse or misconduct arising from their professional codes of conduct. If you are a regulated health professional, examine your professional codes of conduct or practice standards to see if you have any responsibilities under these rules, or contact your College for advice.
Confidentiality ensures vital information is kept private for professions which require a client to disclose private information, such as counsellors, doctors, and nurses. A lawyer must respect solicitor-client privilege. Requirements of confidentiality and privilege can be found:
Generally, professionals, staff, and volunteers must get consent from the older adult before disclosing personal or health information. However, exceptions to confidentiality and privilege have been created by various laws.
The Family Services Act contains provisions relevant to confidentiality. It requires the identity of a person who reports abuse or neglect to be kept confidential.
Under the Family Services Act,a professional person can disclose personal information to the Ministry of Social Development if they believe the adult is being abused or neglected. The professional is protected from action being taken against them if they report this in good faith. [78] As discussed above in section 3, professional persons include:
In New Brunswick, there are two pieces of legislation that outline privacy rights:
The federal Personal Information Protection and Electronic Documents Act [81] also applies in New Brunswick. See the federal laws section for confidentiality exceptions under this Act, which applies to private organizations conducting commercial activities and to federally regulated organizations, such as banks.
The two provincial laws govern the manner in which personal information may be collected, used, and disclosed. Under these laws, personal information must be kept confidential, and generally, disclosure is permitted only if it is for the purpose for which the personal information was collected, or a person consents to the disclosure. Only in prescribed circumstances can information be disclosed without consent. [82]
Under the Right to Information and Protection of Privacy Act, the circumstances under which personal information can be disclosed without consent include:
Under the Personal Health Information Privacy and Access Act, the circumstances under which personal information can be disclosed without consent include:
Confidentiality and legal privilege are two similar, but legally distinct concepts. Both are based on the principle that a lawyer owes a duty of loyalty to the client.
Solicitor-client privilege is a legal principle that applies to all communications between a client and a lawyer where the communication was for the purposes of obtaining legal advice and was intended to be confidential. [92] It operates to protect such information from having to be disclosed in legal proceedings.
However, solicitor-client privilege will not apply:
Other types of privilege include litigation privilege, which protects communications created for the dominant purpose of preparing for litigation.
A lawyer’s duty of confidentiality is an ethical duty. Unlike privilege, this duty covers any communications made during the professional relationship. There is no requirement that the communications be made for the purposes of obtaining legal advice.
The Law Society of New Brunswick sets out the duty of confidentiality and applicable exceptions in its Code of Professional Conduct. [95]
The Code also permits disclosure of confidential information where there is imminent risk of death or serious injury, and disclosure is necessary to prevent this harm.
While criminal law is primarily under the federal jurisdiction, New Brunswick’s Public Prosecution Operational Manual [98] provides guidance to public prosecutors. There are no policies directly covering elder abuse, but a few of the policies touch on aspects of elder abuse.
The Pre-Charge Screening policy states that prosecutions should be in the public interest, and lists factors that should be considered to determine if prosecution would be in the public interest. The factors include whether the victim:
The Indictments and Direct Indictments policy discusses when a direct indictment would be in the public interest, and lists factors which would indicate direct indictment is appropriate. Factors relevant to elder abuse that indicate the matter should be brought directly to trial include:
The Victims policy discusses how public prosecutors should interact with victims during criminal prosecutions. The policy includes the following provisions:
The Witnesses policy discusses how public prosecutors should interact with witnesses during criminal prosecutions. This policy includes the following provisions:
The Intimate Partner Violence policy provides guidance for prosecutors working on cases involving intimate partner violence. This policy includes the following provisions:
The Intimate Partner Violence Intervention Act [106] outlines how a person who is experiencing intimate partner violence can obtain an emergency intervention order.
A person can obtain an emergency intervention order if they are experiencing intimate partner violence. The Intimate Partner Violence Intervention Act defines intimate partner violence to include:
A person must be (or have been) in an intimate personal relationship with the person who committed the abuse or neglect. Two people are considered to be in an intimate personal relationship if they are or were married, dating, or in a conjugal relationship (regardless of whether they have lived together at any time).
A designated authority can grant an emergency intervention order if:
“Designated authority” refers to emergency adjudicative officers appointed by the provincial government. In deciding whether to grant the order, an emergency adjudicative officer must consider certain factors, including:
Criminal charges do not have to be laid. [110]
The order can be in effect for up to 180 days. [111]
All emergency protection orders must be reviewed by a judge, who has the power to confirm or vary an order or direct a hearing. [112] If having a public hearing would cause harm to the adult, the court can order that the hearing be held in private or order a publication ban on information about the order or hearing. [113]
If an order is made under the Family Services Act after an emergency intervention order is made, the Family Services Act order would take precedence if it conflicted with or changed anything included in the emergency intervention order. [114]
The application for an emergency protection order can be made by the person experiencing intimate partner violence, or by the following people with the consent of the adult: [115]
Emergency protection orders can include provisions (not a complete list):
In New Brunswick, a substitute decision-maker could be:
An older adult can appoint one or more persons to be their attorney by granting an EPOA.
An EPOA can cover financial and property decisions, as well as personal care decisions. [121] The EPOA can limit the attorney’s authority to specified matters, or grant a general authority to make decisions on behalf of the adult. It can also include conditions, restrictions, and instructions with respect to the attorney’s authority. [122]
An EPOA for property can take effect immediately and continue when a person is incapable of making property and financial decisions. Alternatively, the EPOA for property can stipulate that it will not take effect until a later date, or until the person is incapable of making these decisions. [123] An EPOA for personal care can only take effect after the adult becomes incapable of making personal care decisions. [124]
An attorney under an EPOA has several duties under the Act:
An EPOA can be changed or ended in several ways:
The attorney, monitor, Public Trustee, or an interested person can apply to the court to request changes to or revocation of the EPOA, including changing the attorney. The court will vary an EPOA only if:
If a financial institution suspects an attorney is not complying with their responsibilities as attorney, the institution can refuse to comply with the attorney’s requests and freeze the adult’s account. The bank must notify the adult, monitor (if any), and other attorneys appointed in the EPOA (if any). [137]
An older person would meet the definition of a “mentally incompetent person” under the Infirm Persons Act if they have “a condition of arrested or incomplete development of mind,” or a mental disorder, such that they require care for their protection or for the protection of their property. [138] Any of the following individuals can apply to the court to have an adult declared mentally incompetent:
The court has the power to make orders for the custody of mentally incompetent persons and the management of their estates. [140] The court can authorize a committee of estate to make any financial or property decisions that the older adult could have made if they were competent. [141]
The Infirm Persons Act also applies to adults who, while not mentally incompetent, are incapable of managing their affairs or providing for their personal care, because of “mental or physical infirmity arising from disease, age, or other cause, or because of habitual drunkenness or use of drugs.” [142] For such adults, the court may appoint a committee of estate and/or a committee of the person to act on behalf of the adult. [143]
A committee of estate must file with the court an inventory of the adult’s assets and property within 6 months of being appointed. [144] The committee must update the inventory with the court if more property is found. [145]
A committeeship can be ended or changed in several ways:
If an older adult is admitted to a psychiatric facility and the attending psychiatrist determines that the adult is not able to manage their estate, the psychiatrist will issue a certificate of incompetence and forward the certificate to the Public Trustee. The Public Trustee becomes the committee of the estate upon receipt of the certificate. The Public Trustee will not be named committee if the adult has a committee under the Infirm Persons Act or an attorney under an EPOA. [148]
The Public Trustee can make all the decisions about estate matters that the adult could have made. [149]
The Public Trustee must account for any decisions they make as the committee. [150]
A statutory committeeship can be ended in several ways:
The adult protection regime in New Brunswick does not include financial abuse, so the PGT’s role in financial abuse is limited. The PGT can act as a committee of the estate or attorney under an EPOA. [153]
The Family Services Act protects professional persons who report abuse and neglect or provide information to an investigator from action being taken against them, as long as they act in good faith.
Adults who are experiencing domestic violence, intimate partner violence, or sexual violence may have access to an employment leave. [155] The leave gives employees up to 10 days of leave that can be taken intermittently, and up to 16 weeks of leave which must be taken in one continuous period, in each calendar year. [156] The first five days of leave are paid leave. [157] The purpose of the leave must be to obtain services including:
To qualify for this leave the employee must have been working for their employer for at least 90 days. [159] The employee must notify their employer as soon as possible that they are taking the leave and how long they will be on leave for. [160] Employees must inform the employer in writing why they are taking the leave. [161] The employer must keep the documentation received confidential, unless they are required to disclose it under the law or another employee needs to know the information to conduct their employment duties. [162]
In New Brunswick, the Social Assistance Policy Manual contains a few provisions relevant to elder abuse. [163]
People who are eligible for social assistance may be eligible for special benefits or supplements to provide additional funding on a one-time or ongoing basis. Special benefits are given preferentially to people who are in the priority group and in an emergency situation. The priority group includes women fleeing abuse. [164] People who are living in a transition house are eligible for a Comfort and Clothing allowance. Anyone who has experienced abuse and who is “in transition” (staying in a transition house or living in other safe accommodation) is eligible for the Transitional Assistance rate for up to nine months after leaving the transition house. [165] The policy also allows social assistance to be issued in an urgent situation if the applicant cannot prove their identification, income, or residence. [166]
The policy manual states that sponsored immigrants are not eligible for social assistance. If the sponsor is not providing financial support, the Department must contact the sponsor. [167]
The Adult Protection Program of the Department of Social Development provides services to seniors and adults with disabilities who are victims of abuse or neglect.
For emergency requests, such as reporting elder abuse, call: 1-833-733-7873 (toll-free)
New Brunswick now has a toll-free number for seniors, their families, and caregivers who are looking for information on government programs and services.
The mandate of the Aging Secretariat is to develop an implementation framework for the Aging Strategy and monitor progress towards execution of the actions in the strategy.
The New Brunswick Senior Citizens’ Federation is a mutual, bilingual, non-for-profit organization devoted to the advancement of issues related to the well-being of all seniors aged 50 years and over in New Brunswick. It provides programs and services, information and training, and acts as a spokesperson for senior citizens.
451 Paul Street, Suite 209G, box 23
Dieppe NB E1A 6W8
The Beausejour Family Crisis Resource Centre is a counselling and support centre open to all individuals experiencing a crisis, mental health issue, or difficult life circumstance, as well as for victims of family violence and their children.
432 Main Street
Shediac, NB
E4P 2GS
Chimo is a provincial crisis phone line available 24 hours a day, 365 days a year. It aims to provide crisis intervention, referrals, and vital information in a caring, confidential manner.
Chimo Helpline Inc.
P.O. Box 1033
Fredericton, NB
E3B 5C2
The Fredericton Legal Advice Clinic Inc. is a registered not-for-profit based in Fredericton, NB. If a client opens a file with the clinic, a student research volunteer can offer the following:
This is a non-profit organization whose mandate is to develop bilingual educational products and services about the law for the public in order to promote access to the legal system. Its website has a range of materials on topics such as abuse and violence, going to court, and estate planning.
P.O. Box 6000, Fredericton
New Brunswick
Canada
E3B 5H1